The Frontier Voice AI Platform For Enterprises
Turn conversational complexity into real-world outcomes.
200
+
Enterprises globally
30
M+
Conversations daily
$
10
B+
Revenue impact
60
%
OpEx savings
Trusted by leading enterprises globally
One platform. Every voice touchpoint. At production scale.
Enhance your brand experience at each step of the customer journey.
Own every layer of the conversation
From the first customer interaction to the outcome and audit trail, every layer of the conversation works together on a single platform.
Agents
Scale customer interactions without compromising on experience or resolution quality.
Voice, WhatsApp, Chat, and SMS
Handle customer conversations across every channel from one platform.
Multilingual Voice AI
Converse naturally in 40+ languages including 12+ Indic languages.
Smart, Context-aware Handoffs
Transfer to a human agent with full conversation context, no repetition.
Use Cases
Collections
Appointment booking
Outbound engagement
Customer support
Onboarding
Reduction in operational costs
Of customer issues resolved on the first call
Response latency in live conversations
Analytics
Continuously improve customer conversations with intelligence from every interaction.
Deep Interaction Insights
Surface trends, patterns, and gaps across every conversation at scale.
Sentiment Analysis
Understand customer emotion in real time, across every call and channel.
Real-time Quality Checks and Compliance
Flag violations and score every conversation automatically, as it happens.
Use Cases
Automated QA
Agent training and coaching
Compliance monitoring
Churn risk analysis
Voice of Customer analysis
reduction in quality assurance costs
more accurate root-cause analysis
improvement in customer retention
improvement in agent performance
Biometrics
Strengthen security and reduce fraud without compromising customer experience.
Sub-second Verification
Authenticate callers in under a second, passively, while the conversation is already underway.
Anti-spoof and Deepfake Detection
Detect synthetic and cloned voices before they reach your agents or systems.
Industry-leading Accuracy
300+ voice features extracted per call for voiceprints that hold up across languages and noise conditions.
Use Cases
Caller authentication
Fraud detection
Passive verification
Anti-spoofing
Cross-lingual enrolment
Fraud detection rate
To verify a caller's identity
Reduction in average call handle time
Improvement in customer satisfaction through faster verification
Assist
Equip agents with the guidance they need to deliver better outcomes every time.
Real-time Knowledge Retrieval
Surfaces the right answer, policy, or script exactly when the agent needs it.
On-call Help and Coaching
Live prompts, hints, and guided workflows delivered mid-conversation, not after.
Agent Scoring
Automatic performance scoring on every call so supervisors coach from data, not instinct.
Use Cases
Automated call summaries
Next best action
Compliance adherence
Automated CRM updates
Improvement in agent efficiency
Faster time to proficiency for new agents
Increase in customer satisfaction scores
Reduction in after-call admin work
Designed around you
Your data. Your workflows. Production-ready, not prototype-ready.
Banking & Financial Services
Collections, payment reminders, loan servicing, and customer support at enterprise scale.
Banking
NBFC
Fintech
Telecom
Customer support, plan upgrades, collections, and churn prevention across languages and regions.
Operators
ISPs
DTH
Insurance
Policy renewals, premium reminders, claims updates, and customer onboarding.
Life
General
Health
Healthcare
Patient intake, appointment scheduling, prescription reminders, and care coordination.
Hospitals
Pharma
Insurance
Consumer Durables
Manage product inquiries, service requests, warranty support, installation scheduling, and post-purchase engagement at scale.
Consumer Durables
Home Appliances
Electronics
Hospitality
Increase booking conversions, improve guest satisfaction, and streamline support across the entire guest journey.
Hotels
Hospitality
Travel
Hear how Enterprise Voice AI is being redefined
“We were able to call over 360,000 potential customers in our database within a few months and the results were really good. We were able to generate 29,000 interested customers through Gnani.ai’s Omni Channel Voice AI platform that helped us generate a revenue of ₹25 Cr.”
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“After launching India's first salary card, we chose Gnani's Voice AI to engage customers post-transaction. Almost immediately, we noticed the humane tone of the AI - seamlessly handling queries and achieving a connect rate of over 85%. We look forward to scaling our AI journey with Gnani AI.”
“With 30 years in healthcare and pharma and a 10,000+ customer base, TeleVox takes platform decisions very seriously. We evaluated multiple players before choosing Gnani AI for building our omnichannel Voice Assistant. Their frontier models, ease of integration, and customer support have simply stood out.”
“Two years in, Gnani AI continues to impress at every stage of its evolution. Their models handle Indic language coverage and natural nuances exceptionally well, and we're now leveraging their end-to-end Voice AI across multiple business use cases. This is a partnership that will accelerate our business in the years to come.”
“We chose Gnani because they built their Voice AI stack for the real scenarios. Their speech and language models are built in-house, and that technical depth shows up in production. The results on our inbound customer support use case have been very promising and we are looking to expand further.”
“Gnani AI stands out because of its human-like Voice Agents and low latency - unmatched when it comes to real world calling conditions. It's a great fit for the custom workflows that a small finance bank like ours would require for various use cases across multiple business lines. Looking forward to what’s ahead with Gnani AI.”
“Gnani AI's customer centricity is second to none. Their Voice Agents and Biometrics were production-ready and the models delivered. The results in just 6 months prove it: strong cost savings, higher customer satisfaction, and the Best AI Bank award - with five of the six awards for our contact center transformation with Gnani AI.”
Plug and Play Integrations
Gnani.ai fits into your current CRM, CCaaS, telephony, and enterprise tools. One click. Zero developer dependency.
Telephony & SMS
CRM
Email & Chatbots
ERP
Payment Gateways
Telephony & SMS
FAQs
Everything you need to know about Gnani's Voice AI platform, models, and deployment.
How is Gnani AI different from traditional IVR systems and voice bots?
Traditional IVRs rely on predefined flows and struggle with complex conversations. Gnani's AI agents understand intent, handle interruptions and switch languages naturally. This drives outcomes across real-world customer interactions.
Can Gnani AI work with our existing contact centre and enterprise systems?
Yes. Gnani integrates with existing telephony infrastructure, CRMs, contact centre platforms, workflow tools, and enterprise applications, allowing teams to deploy AI without replacing their current systems.
Can enterprises deploy Gnani AI within their own infrastructure?
Gnani AI supports cloud, private cloud, on-premise, and air-gapped deployments, giving enterprises the flexibility to meet security, compliance, and data residency requirements.
How does Gnani AI support multilingual customer interactions?
Gnani AI is built for multilingual and noisy real-world environments, supporting 40+ languages and delivering production-grade performance across telephony and enterprise communication channels.
What business outcomes can enterprises achieve with Gnani AI?
Enterprises use Gnani AI to automate customer interactions, improve agent productivity, strengthen identity verification, reduce operational costs, increase resolution rates, and gain actionable intelligence from every conversation. Enterprises typically see a 60% reduction in their Contact Center OpEx, after deploying Gnani AI.
