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Leading NBFC accelerates loan disbursal with Voice AI

Lead generation performance

AI-driven engagement scaled lead qualification and improved revenue while reducing acquisition costs.

15.3 L

monthly revenue

27.4 L

OpEx saved

11 L

conversations

0.56×

cost ratio gain*
Organisation
Leading NBFC
Website
Confidential
Industry
NBFC / Auto Finance
Founded
2010
Channel
Phone call (voice AI)
Usecases
Lead generation, dormant lead reactivation, intent-based routing, loan disbursal acceleration
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A leading NBFC in India’s auto finance sector wanted to boost loan disbursals and re-engage dormant prospects but faced manual bottlenecks and poor scalability. Gnani.ai implemented a fully automated lead engagement solution.

The Solution

Acquire365 enabled the leading NBFC to automate lead generation and dormant lead reactivation at scale. The solution streamlined loan disbursal workflows by capturing intent and routing qualified leads instantly, reducing acquisition costs and improving speed to revenue.

01

Automated outreach via AI-powered voice workflows engaged over 1.1 million prospects monthly, qualifying leads without manual intervention.

02

Captured real-time interest during conversations and instantly routed high-intent leads to sales teams for immediate follow-up.

03

Reactivated dormant leads with personalized engagement strategies based on historical behavior and loan patterns.

04

Minimized agent dependency by ensuring only verified, high-potential leads were routed for manual handling, boosting productivity.

This solution enhanced efficiency, reduced acquisition costs, and created a predictable conversion pipeline.

The Impact

The leading NBFC recorded a sharp increase in loan disbursals, improved lead quality, and achieved predictable revenue gains while cutting operational costs.

15.3 L

revenue up

27.4 L

OpEx saved

11 L

conversations

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