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Tata Motors accelerates growth with Voice AI

Growth acceleration metrics

AI-driven automation streamlined lead handling, improved engagement, and increased sales efficiency.

1.20%

revenue gain

1.4 Cr

OpEx saved

16.4×

ROI

0.48×

efficiency ratio*
Organisation
Tata Motors Ltd
Website
https://www.tatamotors.com
Industry
Automotive
Founded
1945
Channel
Voice + Omnichannel Automation
Usecases
Intelligent lead acquisition, qualification, predictive upsell, personalized engagement
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India’s leading automotive manufacturer struggled with inefficient lead management and missed upsell opportunities. Gnani.ai introduced intelligent automation to optimize sales funnels.

The Solution

Tata Motors deployed Acquire365 to accelerate lead generation and upsell opportunities, enabling personalized engagement and predictive sales strategies. This approach improved conversions while reducing marketing costs.

01

Automated AI-powered scoring and qualification of inbound and outbound leads to improve funnel accuracy.

02

Leveraged omnichannel engagement workflows to maintain consistent, personalized interactions across customer touchpoints.

03

Integrated predictive upsell models to identify high-value customers and present contextual offers.

04

Established feedback loops for continuous optimization of engagement strategies through data-driven insights.

This solution increased conversions, reduced operational costs, and boosted ROI significantly.

The Impact

Tata Motors achieved faster sales cycles, higher ROI, and measurable growth through intelligent automation.

1.20%

revenue

1.4 Cr

OpEx saved

16.4×

ROI

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