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Bank of Baroda cuts call costs with AI-powered Voice Biometrics
50s
time saved per call
15%
cost saved per call
24%
CSAT increase
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Case Studies
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Automotive
Banking & NBFC
Customer Experience
Agent Assist
5
weeks ramp-up cut
24%
agent efficiency gain
Horsepower improves agent efficiency by 24% with AI Assist
Hospitality
Collections
8.2×
ROI
59%
OpEx saved
Mahindra Holidays boosts collections with Voice AI
Banking & NBFC
Marketing & Sales
Collections
41.84 Cr
collections/month
1.44 Cr
OpEx saved
Aye Finance streamlines multilingual collections and acquisition
Consumer Durables
Internal Org Tool
Customer Experience
60K+
chats/month
80%
FCR
Tessolve boosts digital engagement with AI chat
Banking & NBFC
Collections
46%
OpEx cut
75%
connectivity
KreditBee transforms collections efficiency with Voice AI
Banking & NBFC
Collections
71%
collection rate
38%
PTP lift
LazyPay boosts pre-due repayment with Voice AI
Banking & NBFC
Collections
5.65%
PTP baseline
6.7×
ROI
Central Bank of India boosts repayment with Voice AI
Banking & NBFC
Collections
4.40%
PTP rate
2.1 Cr
OpEx saved
Hero FinCorp enhances collections with Voice AI
Banking & NBFC
Customer Experience
4.2×
ROI
26%
CSAT boost
Poonawalla boosts onboarding efficiency with Voice AI
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